Shipping policy
Effective Date: April 23, 2025
At Wearli, we’re committed to delivering your jewelry safely and efficiently — wherever you are in the world.
🚚 Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with a tracking number.
🌍 Shipping Options & Estimated Delivery Times
FREE WORLDWIDE SHIPPING & DUTIES INCLUDED ON ORDERS OVER £50. Estimated delivery times:
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USA & Canada: 7–12 business days
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United Kingdom & Europe: 5–7 business days
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Australia & New Zealand: 7–15 business days
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Rest of the World: 10–20 business days
Please note that shipping times may vary slightly due to customs clearance and local postal delays.
🔍 Order Tracking
All orders are shipped with tracking. You’ll receive your tracking information via email once your package has been dispatched.
Didn’t receive your tracking number within 5 business days? Contact us at support@wearli.co.uk.
💸 Customs, Duties & Taxes
All international orders are shipped on a DDP (Delivered Duty Paid) basis. This means that all applicable import taxes, custom duties, and fees are included in the final price at checkout. You will not be responsible for any additional charges upon the arrival of your package.
❗ Incorrect Shipping Address
Please double-check your shipping details at checkout. Wearli is not responsible for lost packages due to incorrect addresses. If your order is returned to us, we may charge a reshipping fee.
📦 Lost or Delayed Packages
If your package is lost or delayed beyond the estimated timeframe, please contact us at support@wearli.co.uk. We’ll investigate and offer a resolution where applicable.
💬 Need Help?
For any shipping-related inquiries, feel free to reach out:
Business Address (Not a public storefront):
IM Sales Company LLC
7345 W SAND LAKE RD STE 210 OFFICE 1581
Orlando, FL 32819
Note: This is our registered business address only. We do not offer in-person customer service at this location.