Refund policy
Effective Date: April 23, 2025
At Wearli, we prioritize your satisfaction. If you're not completely happy with your purchase, we're here to assist you with our straightforward return and refund process.
✅ 30-Day Return Guarantee
You have 30 days from the date of delivery to initiate a return. To be eligible for a return, please ensure:
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The item is unused and in the same condition as received.
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It is in its original packaging.
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You have proof of purchase (order number or receipt).
To start a return, please contact us at support@wearli.co.uk with your order number and reason for return.
Please do not send your purchase back without first contacting us.
💳 Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 10–15 business days.
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Shipping costs are non-refundable unless the item is defective or incorrect.
🔁 Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please email us at support@wearli.co.uk with a photo and explanation, and we will guide you through the process.
🚫 Items Not Eligible for Return
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Items marked as final sale.
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Gift cards.
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Custom or personalized products.
📦 Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error (defective or wrong item). We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
❓ Need Help?
For any questions regarding returns, refunds, or exchanges, please contact us at:
We’re here to help.
Business Address:
IM Sales Company LLC
7345 W SAND LAKE RD STE 210 OFFICE 1581
Orlando, FL 32819
Note: This is our business address only. No in-person service is available at this location.